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  • Summer Sale: Up to 45% off

  • Free shipping on orders of €75 or more

  • Over 45,000 satisfied parents and children

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    Money-back guarantee

    30-day return policy on all our products

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Refund Policy

Deadline: Maximum 30 calendar days after receipt.

Procedure: A request must be submitted to customer service with the order number. No returns will be accepted without prior written approval.

Conditions: Product must be brand new, unused, unwashed, in its original, unopened packaging, with valid proof of purchase.

Fees: Return shipping costs are entirely the customer’s responsibility, including any international or customs fees.

Refund: Issued after receipt and inspection of the product. Initial shipping costs are non-refundable.

Exclusions: Items that have been worn, damaged, personalized, or returned after the deadline.