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30-day warranty
Designed by parents
Built to last
At Kideo, we design toys that spark children’s natural curiosity. For kids who want to touch, observe, and understand. For parents who hope to see their children choose the backyard over the tablet.
The iPad is gathering dust
We thought it would end up in a drawer. Three weeks later, my daughter goes out into the garden with it every evening. She watched an ant for 20 minutes without moving.
@ccommeclem
"Thanks for everything. She does yoga all day long and even chose to do yoga instead of watching a cartoon."
@lolitaurore
"We received our Kideo microscope. The kids are so excited! They've been out in the garden for over two hours."
@leane_mummy
"My daughter was thrilled. She wanted to use it right away and hasn't been able to stop since. She set out to conquer the entire garden. I find it very easy to use and the quality is truly excellent. I even joined in the fun like a kid myself."
@tag's_little_world
"The package arrived in five days—perfect. My youngest (5 years old) wanted to try it out the moment we opened the box—I didn't even have time to explain how it worked; she'd already figured it out."
Kideo is the storyof a passionate couple of parents with a simple mission: to give today’s children the chance to experience what we experienced—running around outside, observing, and marveling at the world—despite the age of screens.
Every toy we create is designed with one goal in mind: to give them a rich and fulfilling childhood.
Certified to European standards (CE)
Free of toxic materials
Ages 9 months to 14 years
30-day warranty
Designed by parents
Built to last
Our team is available to answer all your questions Monday through Friday from 8:30 a.m. to 7:00 p.m. and Saturday from 10:00 a.m. to 5:00 p.m.
What are the delivery times?
keyboard_arrow_downDelivery usually takes 5 to 8 business days. You will receive a confirmation email with a tracking link as soon as your order is shipped.
Do you ship outside of Switzerland?
keyboard_arrow_downYes, we ship worldwide. Shipping costs vary depending on the destination country and are calculated at the time of ordering.
Can I change or cancel my order?
keyboard_arrow_downPlease contact us as soon as possible at contact@kideo.ch. As long as the order hasn't been shipped, we'll do our best to modify or cancel it.
Do I have a warranty?
keyboard_arrow_downYou have 30 days from the date of receipt to return a product. It must be in its original condition. Refunds are processed within 5 to 7 business days.
Our goal is for every customer to be completely satisfied with their purchase. If that’s not the case, please let us know and we’ll do our best to work with you to find a solution.
What if the product is defective?
keyboard_arrow_downPlease contact us at contact@kideo.ch and include a photo of the product. We’ll send you a replacement at no cost, hassle-free.
Manufacturing of our products
keyboard_arrow_downOur products are manufactured both locally and internationally. We carefully select our manufacturing partners to ensure high-quality products at a fair price.
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